1. Best Pair Guarantee
If you're not satisfied for any reason with your first purchase of UYISHOP underwear, undershirts and socks (each an “Undergarment”), we’ll make it right by issuing a refund or allowing you to exchange the Undergarment. Just Contact Us with your order number or receipt and confirm whether you'd like a refund for the Undergarment or an exchange to get something more comfortable.
2. Our Standard Return Policy
Returns are authorized for unworn Products with all tags and labels attached.
Where a Product is authorized for return, you can return to a UYISHOP store or by mail. Please Contact Us with your order number or receipt to request a return by mail.
3. Unauthorized Returns and Worn Garments
Refunds or exchanges will not be issued for unauthorized returns. To avoid this, please Contact Us to confirm your return is authorized before sending anything back or attempting to return an item in-store.
If we receive a worn garment or any other return that has not been authorized, your return/exchange will not be processed nor will your used garment or unauthorized return be returned to you.
3. Have Questions?
Please just Contactour Support Team. We’re always happy to help!